FAQ's

What is the standard rooming arrangement?

Our experience rooming arrangement is a single standard. If you come with a friend or as a couple, we will room you together. 

Are all meals covered by the Top Cycling Travel?

Yes, all the meals are covered by us. All of the meals will be freshly prepared food by our in house chef. Some rides include lunch in some place or restaurant. Please see each specific trip page for food details.

Can one trip accommodate multiple rider levels?

Definitely. Our trips our fully supported so nobody has to be worried about being left out alone. Typically we’ll have 1 van out on the road, motorcycle and anywhere from 2 guides on the road at all times. If you feel like calling it a day you can always hitch a ride with the support vehicle.

What size are the groups?

All of our trips are around 10 riders.  This bring more intimate and relax experience.

Can you accommodate my dietary restrictions/allergies?

Off course!!! Our chefs cook for all sorts of athletes with various likes, dislikes, and allergies. Whether you are allergic to gluten or dislike peanut butter, accommodating you won’t be a problem. Just check in with us before camp so we can dial everything in for you.

 

I have a group of friends that want to do our own trip. Is this possible?

Yes, we organize trips for a variety of cycling and triathlon groups. Contact us here for details.

 

What trips are a good fit for me and my current ability/fitness level?

While “Rider Levels” aren’t exact science…we’ve developed a simple guide to help you determine the best match for your current ability/fitness level. If in doubt, please give us a call! We’d love to chat.

 Do you suggest I fly with my own bike or rent from you?

There are pros and cons to both. Bringing your own bike means that you know it will fit you perfectly and it’s what you’re use to. That said, traveling through the airport with a bike can be a pain, not to mention expensive. If you do want to rent a bike from us, we’ll do everything we can to make sure you have a bike that’s the correct size.  A rental bike is likely going to be a little bit different geometry from what you are used to so it might feel slightly weird at first. Most riders get use to a new bike very quickly. Renting makes travel easy because you get to travel light, show up, and ride! Contact us for make the bike reservations.

               

When do you suggest I book my plane tickets?

We suggest booking your tickets within 30 days of your trip departure date and no later than 2 weeks prior to your trip departure. This allows for ample trip planning on your end and enough time to get your trip coordinator your travel plans.

 

Is beer and wine included in the trip rate?

Most of the time, beer and wine is not included in your trip rate. Unless the specific trip page states otherwise, plan on buying your own booze :)

               

When is payment due?

A $500 deposit is due at the time of booking. The balance is due at 30 days prior to the start of the trip. This includes any incidentals, such as bike rentals.

 

What is your cancellation policy?

Our cancellation policy can be found here.

 

Do I tip the staff?

If you’re fully satisfied with the service and performance of our staff then a gratuity is greatly appreciated. An industry standard for gratuity is around 10% of the total trip costs and is to be divided out to the entire trip staff.